Effective Date: April 20, 2026
At Sugandhit, every candle is hand-poured with care — and we ship it the same way. Each order is thoughtfully packed, securely sealed, and dispatched promptly so your handmade candles arrive in perfect condition, ready to fill your home with warmth and fragrance.
| Stage | Timeframe |
|---|---|
| Order Confirmation | Immediately after payment |
| Order Processing | Same day or next business day |
| Packed & Ready | Within 1–2 business days |
| Handed to Courier | Within 2 business days |
⚡ Orders placed before 2:00 PM IST on business days are typically processed and dispatched the same day.
📅 Business days are Monday to Saturday, excluding public holidays.
| Order Value | Shipping Charge | Delivery Time |
|---|---|---|
| All over India | Free Delhivery | 3–5 business days |
Delivery coverage: We ship to all pin codes across India including metro cities, tier-2 cities, and rural areas via our trusted courier partners.
Metro cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune) typically receive orders within 2–3 business days.
| Region | Estimated Delivery | Shipping Charge |
|---|---|---|
| South Asia (SAARC) | 5–8 business days | Calculated at checkout |
| Middle East | 7–10 business days | Calculated at checkout |
| Europe & UK | 10–14 business days | Calculated at checkout |
| USA & Canada | 10–14 business days | Calculated at checkout |
| Rest of World | 12–18 business days | Calculated at checkout |
🛃 Please note: International orders may be subject to customs duties, import taxes, or local charges levied by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates.
We don't just pack your candles — we present them.
Every Sugandhit order is packaged with:
✦ Protective tissue wrapping around each candle ✦ Cushioned inner box padding to prevent breakage ✦ Branded Sugandhit outer box — gift-ready from the start ✦ A handwritten thank-you note 💛 ✦ Eco-friendly, recyclable packaging materials
🎁 Gift orders: Simply leave a note at checkout and we'll include a personalised gift message card at no extra charge.
Once your order is dispatched you will receive:
📧 Email — with your tracking number & courier link 📱 SMS — tracking update to your registered mobile 🔔 WhatsApp — delivery status notifications (if opted in)
You can also track your order anytime at: 👉 https://sugandhit.shop/orders/tracking
We work with India's most reliable courier services to ensure your candles reach you safely:
✦ Delhivery ✦ Blue Dart ✦ DTDC ✦ India Post (for remote areas) ✦ FedEx / DHL (for international orders)
The courier partner assigned to your order depends on your delivery pin code and order weight.
